There are numerous helpful videos available on this website. Scroll down the page to see feature specific videos for the Publish, Engage and Analyze functions. For most research and class projects, the Analyze function is utilized.
More information about Social Studio: https://www.youtube.com/watch?v=295brS23_4I
Tutorial videos available:
Getting Started with Social Studio: https://help.salesforce.com/articleView?id=000194207&type=2
Log of updates to Social Studio: http://help.marketingcloud.com/en/documentation/release_notes/june_2017_release/social_studio/
Email ccismcc@utk.edu for more assistance or to schedule a demonstration.
INSERT LINK TO ONLINE FORM